Thank you for your purchase at Bundle Monster! We are committed to providing you high quality products. If for any reason our product fails to meet your expectations, you may return the merchandise within 30 days of your order date for an exchange or refund of the purchase price.
Our Return and Exchange Policy applies to all purchases made through www.bundlemonster.com. If your purchase was through another marketplace, please review that marketplace’s return policy as it may be different.
How to process your return:
- Print out and complete the Return/Exchange Form.
- Pack and seal your return merchandise securely (in original packaging if possible) and include the Return/Exchange Form. Shipping and handling charges are not refundable.
- Mail returned package to the address below using a traceable option:
Bundle Monster Return Dept.
819 Moowaa St. Ste 101A
Honolulu, HI 96817
Bundle Monster will handle all returns per the Return/Exchange Form only once it has been received at the facility. On average, it may take us 1 to 2 business days to process your return. All refunds will be issued back to the originating account.
For Combo and Bundled Specials:
We may offer select items in a combo or bundle, which may include 2 or more items that must be purchased together in order to receive a discount.
Items sold as part of a Combo or Bundle may be returned individually for replacement within the applicable Bundlemonster.com Return Policy period for that individual item.
If an individual Combo or Bundle item is returned for a refund, the applicable discount will be voided, and the discounted amount will be deducted from the amount of the refund. If your combo/bundle discount amount is greater than the individual unit price of the item you wish to return, then the item cannot be returned for a refund; you will need to return all items in the combo/bundle in order to receive a refund.
- For example: If your combo/bundle discount was $5, and you return one of the items for a refund, the $5 will be deducted from your refund amount.
For Returns of Defective Items or Incorrectly Shipping Items:
Any defective item(s) or item(s) that were shipped incorrectly from the original invoice may be refunded or exchanged. Please contact us immediately at: firstname.lastname@example.org or call us at 1.800.755.1578 to request a prepaid shipping label to ship the defective or incorrect item back to us. If you are an International customer, please contact us directly and we will assess the best way to handle your situation. Please NOTE: We may require you to email us pictures of your defective item(s).